FAQ

Where do you deliver?

We deliver across the UAE. Orders are typically delivered within 2–5 business days.

How much is shipping?

Shipping is a flat AED 15. Orders over AED 150 ship free.

Can I pay cash on delivery?

We offer secure online payment by card. Cash on delivery availability will be announced soon — follow us on social media for updates.

Can I return a product?

Yes — you have 14 days from delivery to return unused items in their original packaging. See our Shipping & Returns page for details.

My item arrived damaged. What do I do?

Contact us within 48 hours with a photo and we'll send a replacement or full refund — no hassle.

How do I track my order?

You'll receive a confirmation email with tracking details as soon as your order ships.

Are your products genuine?

Yes. We test and curate every product we sell — if it doesn't impress us, it doesn't go in the store.

How do I contact you?

Email us anytime via the Contact page. We reply within 24 hours.